Summary of Article 20
- Corrective Actions for Non-Conformity: Providers of high-risk AI systems must take immediate corrective actions, including bringing the system into conformity, withdrawing, disabling, or recalling it, while informing relevant parties such as distributors, deployers, authorized representatives, and importers.
- Risk Investigation and Reporting: When a high-risk AI system presents a risk, providers must investigate the cause, collaborate with deployers if applicable, and notify market surveillance authorities and, where relevant, the notified body about the non-compliance and corrective actions taken.
Corrective Actions for Non-Conformity
1. Providers of high-risk AI systems which consider or have reason to consider that a high-risk AI system that they have placed on the market or put into service is not in conformity with this Regulation shall immediately take the necessary corrective actions to bring that system into conformity, to withdraw it, to disable it, or to recall it, as appropriate. They shall inform the distributors of the high-risk AI system concerned and, where applicable, the deployers, the authorised representative and importers accordingly.
Risk Investigation and Reporting
2. Where the high-risk AI system presents a risk within the meaning of Article 79(1) and the provider becomes aware of that risk, it shall immediately investigate the causes, in collaboration with the reporting deployer, where applicable, and inform the market surveillance authorities competent for the high-risk AI system concerned and, where applicable, the notified body that issued a certificate for that high-risk AI system in accordance with Article 44, in particular, of the nature of the non-compliance and of any relevant corrective action taken.
